Dear Trish and Frank,
Thank you for everything you have done for Shirley and me. In my 81 years I have bought and sold many homes and I have never had a better experience than with the two of you. I have had good salespeople before but none came close to the two of you. Everything was done very well without exception. I felt that I was part of your family. Please let us know if there is anything we can do for you or on your behalf.
Frank and Trish, we can't thank you enough for making our home sale process as warm and friendly and professional as possible. You two really are the total package, and to say you go the extra mile would be a massive understatement. You truly understand what a family goes through in showing their house, you were with us and lending all the way. Our home never looked better than when you were presenting it. We've even incorporated some of your skills into our new home. We would recommend you with our highest endorsement to anyone looking for outstanding service, professionalism and guidance.
Kudos to the Capitaninis for a job well done. I am sure that many more North Shore customers will also "experience the difference" of the Capitanini Team.
Moving is stressful as we all know. Choosing a realtor that is genuinely concerned about our well being versus just earning a commission is always a difficult decision. We have moved three times in the last three years. We have chosen to work with Frank and Trish Capitanini as our realtors each of those three times, and the experience has been unbelievably fantastic every time. Their professionalism, reliability, honesty, open communication, follow up, attention to detail and genuine concern for the well being of our family is unequivocally the best in the business. In an age where customer service has become a lost art, it is refreshing and extremely rare to witness how Trish and Frank and their veteran team work tirelessly to maintain the "Disney Model" of continuously exceeding the customer's expectations.
Whether buying, selling or renting, we can recommend in only the highest regard Frank and Trish Capitanini in representing you for all of your real estate needs.
--Mike & Debbie M.
Here I set this morning on my deck having a cup of coffee and being ever so grateful to all of you for making my dream come true. I had the most fantastic night's sleep in months and haven't stopped smiling from the minute I stepped through the door at 711. I always knew this was meant to be my new home and boy did I ever pray hard for this one. Throughout the entire process I felt like I had two angels walking me through the hardest part of my life, next to Jim's passing, and that was both of you. The house held so many memories and was always so full of love. But I have to tell you I haven't thought about the house once since the day I closed the door the final time. I know you treat all your clients the same, but I always felt I was a friend/client. My thanks to everyone in the office who worked so hard behind the scenes - the unsung heroes!
Well Frank and Trish, a day doesn't go by when Joe & I say to each other, thank God (and the Capitaninis) that our house sold. It has been a horrible market, but you helped us fulfill our dreams of moving into my parent's home. I hope all is well with you and your family. And thanks again, a million times over, for all of your help in selling our home. I really don't think anyone could even come close to the job that you did.
We could not have been happier with the results from the sale of our Wilmette home through Frank and Trish Capitanini. They are a great team and delivered what was promised -- no surprises and achieved a sales price in excess of 99% of our asking price. Working with my wife and me, they presented other similar homes in our area that had sold or were currently listed, and walked us through a comparative analysis in determining the asking price for our home. We had an offer on our home within a week and finalized the contract in less than two weeks from the first day listed. Once under contract, they held our hands through to closing and were there when the movers came to pack up the house. Frank, Trish and their team exceeded our expectations and were a pleasure to work wtih all the way to closing.
Working with Frank and Trish Capitanini was an all around pleasant experience. Their professionalism was second to none. Frank is absolutely amazing in his negotiating skills and is always on top of every issue during the real estate transactions. To give you an idea what my experience was with them, I called Trish about a property in the morning she showed it to me that very day, we placed a bid on it, Frank professionally worked through that same evening to get the price I was looking for and the contract was accepted that same day. Trish and Frank are very thorough and in constant contact. Their personal touches, like coming to your house to sign contracts makes it convenient for their clients. I highly recommend them and will only use them in future real estate transactions.
Moving is never easy. And in a troubling economy, kids and pets and potentially this adds up to a very difficult time in life. My move from my home of many years was just that: one of the most difficult moments in my life. I didn't just have help with the sale of my house, I had help turning a stressful time into a hopeful one. Frank and Trish Capitanini were with me every step of the way. From the moment the "For Sale" sign went up in my front yard to meeting the movers at my new home. They took care of every need I had and addressed every detail. They did this with sensitivity and great attention. They took a stressful and emotional time and turned it into a new beginning. Never for a moment did I doubt that they really cared about me, my girls and even my 2 dogs. I wasn't just "a sale". I think in these difficult moments, it's important to know you can depend on someone. I think it's a rarity. I think it doesn't get better than the Capitaninis.
The reason I chose the Capitanini Team and will refer others to them is because they delivered more than they originally committed. They assisted in preparing the home for sale. They respected the request of being present for each showing. They were efficient on the open house day. They were available to make the home in showing condition whenever an impromptu showing arose. They are true professionals -- discrete and hard working. They know how to price a home to sell. I feel they are very tuned into the market. I will continue to refer them to others, knowing of their commitment to their industry. Plus they are fun to work with!!!
We just wanted to thank you for your wonderful services during our recent move. You both were there every step of the way, lending your support, expertise, and advice. Trish, our gratitude to you and all your crew for everything you did on moving day cannot be expressed!! You both took a very stressful time and helped us through it. We are thrilled with our new home and hope you'll stop by soon.
--Becky & John S.
Trish and Frank make an outstanding team - personable, knowledgeable, responsive, and dedicated to high quality service. We were referred to them after a bit of frustration with our home search on the north shore, in addition we had the timing pressure of our relocation back to the Chicago area. We were impressed after our first meeting and felt reassured our move would work out. Our experience exceeded our expectations (and notably exceeded any of our previous experiences) as Trish and Frank went above and beyond to help us find, close, move and transition into the perfect home for our family. We can confidently say we would not be in this perfect home, with its perfect location, without Trish and Frank - and they made the process smooth and exciting. We can't say enough, but are truly grateful to have 'found' them when we did. The Capitaninis have our trust, friendship and a lifetime of referrals!
--Andrea & Dave P.
The Capitanini Team is the only way to go if selling or buying a home. They treat you and your property as you would expect to be treated by family or friend. Got a problem . . . they will always help you solve. They are there from day one and never stop. They help through the entire process and always keep you informed. They offer a wealth of knowledge about real estate that other realtors just seem to "expect" you to know. Buying or selling they are the BEST!
Let's talk about your real estate goals.
We are always available to answer questions, provide additional information, or meet with you to discuss your specific buying or selling goals. Please call or message us and tell us how we can help. We look forward to hearing from you!